Privacy Policy
Your privacy is fundamental to us. This policy outlines how Mentify collects, uses, and safeguards your personal data across our learning platform.
1 Information We Collect
We collect essential personal information required to deliver a personalized, secure, and effective tutoring experience:
- Account Data: Full name, email address, phone number, role (Learner, Tutor, Guardian), and profile settings.
- Academic & Learning Progress: Cohort enrollments, lesson completion status, assignment submissions, grades, and attendance records.
- Financial & Subscription Details: Subscription plans, payment status, and transaction references processed securely via M-Pesa / Daraja or card providers.
2 How We Use Your Information
Your data enables us to operate, manage, and continuously improve platform services:
- Facilitating cohort enrollments and live session attendance tracking.
- Enabling tutors to review and grade assignment submissions with personalized rubrics.
- Allowing parents and guardians to track their linked children’s academic progress and billing history.
- Sending important account notifications, security alerts, and subscription receipts.
3 Data Protection & Security
Mentify employs industry-standard encryption, secure authentication tokens, and strict role-based access control. We never store raw payment PINs or passwords in plain text.
4 Data Sharing & Third-Party Services
We respect your privacy and do not sell or rent personal information to third-party advertisers. Data is shared only with trusted infrastructure providers (such as GitHub storage and Bunny Stream) strictly to deliver course materials and video content securely.
5 Your Rights & Contact Information
You have the right to inspect, update, or request deletion of your personal data at any time via your profile settings or by reaching out to our team.
If you have any questions or data privacy concerns, please reach out via our Contact Form or email us at shivogojohn@gmail.com.